We collect information you provide directly, such as your name, email address, and contact details when you use our forms or services. We also automatically collect technical data, such as IP address, browser type, and pages visited, through cookies and similar technologies.

We use your data to provide and improve our automation and digital systems services, manage your account, respond to your inquiries, send technical and administrative communications, and comply with our legal obligations. The legal basis is your consent, the performance of a contract, or our legitimate interest.

We use essential cookies for site functionality and analytical cookies to understand how visitors interact with our platform. You can manage your cookie preferences through your browser settings. We do not use cookies for intrusive advertising tracking.

We do not sell your personal data. We may share information with service providers who help us operate (such as hosting or analytics), strictly under contract and for the purposes described here. We only transfer data outside the European Economic Area if adequate protection exists, such as Standard Contractual Clauses.

You have the right to access, rectify, object to processing, restrict use, request portability, and delete your personal data. You can also withdraw your consent at any time. To exercise these rights or raise a privacy inquiry, contact our Data Protection Officer at info@aivabot.com.

We implement technical and organizational measures to protect your data against unauthorized access or loss. We retain information only for as long as necessary to fulfill the described purposes or as required by applicable law.